The BSNL customer care number varies depending on the type of service you need assistance with. Below are the key helpline numbers:
- BSNL Customer Care (General Queries):
1503 (From BSNL number)
1800-180-1503 (Toll-free, from any network) - BSNL Mobile Services:
1503 or 1800-180-1503 - BSNL Broadband & Landline Services:
1500 or 1800-345-1500 - BSNL Fiber (FTTH) Services:
1504 or 1800-345-1504 - BSNL Complaints and Fault Reporting:
198
These numbers are available 24/7, and you can use them to report issues or inquire about plans and services.
If you need further assistance or have specific queries regarding BSNL services, here are some additional contact points:
- BSNL Email Support:
You can send emails for complaints or queries to [email protected] or visit the official BSNL website to fill out a complaint form. - BSNL Online Customer Support Portal:
Visit the BSNL Self-Care Portal at https://selfcare.bsnl.co.in to manage your services, pay bills, or raise service requests. - BSNL WhatsApp Support:
Many regions offer WhatsApp-based support. You can inquire through your local BSNL WhatsApp contact number, usually provided on the regional BSNL website. - BSNL Social Media Support:
BSNL also offers support through their Twitter handle (@BSNLCorporate) and Facebook page. You can raise your issues through social media for quick responses.
Regional BSNL Helpline Numbers:
Each state or region might have regional customer care numbers for more personalized assistance. Visit your local BSNL office or the regional BSNL website to find specific contact details.
These contact channels ensure that both technical and non-technical queries are promptly addressed, helping you enjoy uninterrupted services.